Wholesale FAQ
Thanks for your interest in shopping Gingiber Wholesale! Please read on for our F.A.Q. and Ordering and Shipping Information.
ORDERING
- Minimum initial order: $150.00
- Minimum reorder: $100.00
Orders can be placed on this website or via phone or email:
- (918) 625-5623
- WHOLESALE@GINGIBER.COM
TURNAROUND TIME
Our current turnaround time is 1-2 weeks. However, it may vary based on the holiday season. Please contact us regarding your delivery date when placing your order.
SHIPPING
Shipping charges, as well as any taxes, duties, or fees, are the responsibility of the customer. Expedited shipping is available upon request. A tracking number will be sent upon shipment.
DOMESTIC ORDERS
Domestic orders ship UPS. Rates depend on order subtotal as follows (DOMESTIC ONLY).
- $1-$249: $13
- $250-$399: $18
- $400-$1000: Free
- Over $1000: Freight will be calculated.
DISTRIBUTORS RATE WHOLESALE
Shipping rate calculated by weight.
INTERNATIONAL ORDERS
International orders ship USPS Priority. Shipping will be calculated based upon weight for all international orders.
PAYMENT
Payment can be made via PayPal or CC. We accept AMEX, Visa, Mastercard, or Discover. Your statement will show a charge to Stacie Bloomfield.
CANCELLATIONS & RETURNS
We ask that all cancellations or changes to your order be submitted by phone or email within 24 hours of placing the order. For returns or replacements of damaged or incorrectly shipped items, please email us within 5 days of receipt. All merchandise must be returned unopened and unused.
WHERE CAN I FIND YOUR CATALOG?
Click HERE to access our online catalog.
ART LICENSING
Gingiber has designed for many large and small companies including The Land of Nod, West Elm, Quarto Publishing, iPop Magnents, and ChasingPaperNYC Wallpaper.
We love partnering with brands for both freelance and art licensing.